Navigator Resource Library
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This is the pearl for the patient who accesses the hospital from an ER visit – is scared and worried about –“what happens now? What will my insurance pay? I have never used my insurance before. My child is sick and I don’t know what is happening with my insurance, etc.”
              

The Foundation can work with the local hospital to create a data base of all the local insurance plans, employer specific when possible. In addition, a reference library will be available with general reference guides on Medicare, state Medicaid, Advance directives, who to contact for estimates/internal, written guideline on the steps that will occur – based on the care the family member is having – surgery, medical, ER discharge, inpt, etc. If internal referrals to existing services are appropriate, the Resource library will facilitate the referrals. A glossary of terms will be especially important to the community …
             
 The ongoing support and updating of the data base – thru ongoing employer outreach, payer interviews and government changes- will be a key element of the Resource Library. All areas within the health system refer to the Library for any patients with onsite questions and concerns.
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Patient Financial Navigator Foundation is thrilled to bring the 3rd leg of the Foundation –
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“Transforming the hassle factor in healthcare – one patient, one family, one employer, one community at a time.”
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